Classes & TalksToday
Certified Frontline Leadership Training – November 3, 2026 & November 10, 2026
Tuesday, November 3 · 8 a.m. · Rutherford County Chamber of Commerce
- When
- Tuesday, November 3 · 8 a.m.
- Where
- Rutherford County Chamber of Commerce3050 Medical Center Parkway · Murfreesboro, TN · 37128
- Good to know
About this event
Certified Frontline Leadership – Coaching Training
Session 1: Nov. 3 rd , 8:00 am-10:00 am
Successful Coaching
Motivation
Personalized engagement
Making team members feel valued
Session 2: Nov. 3 rd , 10:00 am-12:00 pm
Coaching to Improve Employee Performance
Give guidance on how to improve performance
Interactive process-provide guidance, encourages productive decisions and personal ownership of decisions
Desired Behavior vs. Replacement Behaviors
Session 3: Nov. 10 th , 8:00 am-10:00 am
GROW Coaching Model
G—Goal-What’s the desired behavior?
R—Reality-What’s actually happening?
O—Options-How can this be solved?
W—What will the employee do?
Deescalating Situation
Making team members feel valued
Session 4: Nov. 10 th , 10:00 am-12:00 pm
Two-Way Communication
Speaking Positively
Difficult Conversations
Opening Statements
Referencing Facts & Examples
Identifying gaps between what is expected and what is actually happening
Recognizing unconscious bias
From Susan Herrington
Listed by Workforce Essentials (The Events Calendar), gathered by the Franklin events calendar.